Disruptive force in car buying

Fired salesman disrupts car-buying industry with word-of-mouth 'concierge' business


It's about time. When I bought my Crosstrek in August of 2019, I felt I got taken advantage of, and bullshitted through and through. The process is so murky, and probably hasn't changed in half a century, despite the advent of technology. I did online research, used websites, and in the end it still came to my going to the showroom and trusting my bullshit radar: it went off, but I didn't have an alternative at that point.